Company Data Deep Dive
Intercom
blog content
81 blog posts published by month since the start of 2024. Start from a different year:
2024
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
10
10
8
8
6
6
4
4
2
2
0
0
Posts published
7
9
5
5
6
4
3
2
5
6
6
4
3
5
4
6
1
1-2024
1-2024
2-2024
2-2024
3-2024
3-2024
4-2024
4-2024
5-2024
5-2024
6-2024
6-2024
7-2024
7-2024
8-2024
8-2024
9-2024
9-2024
10-2024
10-2024
11-2024
11-2024
12-2024
12-2024
1-2025
1-2025
2-2025
2-2025
3-2025
3-2025
4-2025
4-2025
5-2025
5-2025
Blog URL
www.intercom.com/blog
Posts year-to-date
19
(32 posts by this month last year.)
Average posts per month since 2024
3.4
Post details (2024 to today)
Showing 1 to 50 of 81 entries
Search:
Title
Author
Date
Word count
HN points
Introducing MCP: A new way to connect Fin and your customer …
Nuno Teixeira
May 01, 2025
915
-
Building trust through responsible AI: Intercom achieves ISO…
San Mousa
Apr 29, 2025
426
-
Pricing AI agents: What does ‘value-based pricing’ really me…
Aisling O'Reilly
Apr 28, 2025
798
-
Response Time: Vol. 44
Kate Sugrue
Apr 28, 2025
575
-
Train Fin to behave like your best agents
Zoe Sinnott
Apr 09, 2025
1179
-
Response Time: Vol. 43
Kate Sugrue
Apr 07, 2025
367
-
Gaming support economics: A guide to maximizing ROI in the A…
Summer White
Apr 03, 2025
3302
-
Built For You Spring ‘25: The future of customer service is …
Francesca Conde
Mar 19, 2025
943
-
Response Time: Vol. 42
Kate Sugrue
Mar 17, 2025
533
-
Evolving Intercom’s database infrastructure: Lessons and pro…
Ryan Sherlock, Miles McGuire
Mar 11, 2025
1211
3
Response Time: Vol. 41
Kate Sugrue
Mar 03, 2025
896
-
Transform gaming support: Give every player VIP-level servic…
Gus Aldaya
Feb 27, 2025
1483
-
Trust issues: How to help customers believe your AI agent
Ruth O'Brien
Feb 18, 2025
968
-
Response Time: Vol. 40
Kate Sugrue
Feb 17, 2025
546
-
Build vs buy: The high bar for building your own AI agent
Darragh Curran
Feb 13, 2025
1301
-
From support to sales: Turn eCommerce conversations into cus…
Kelly Farrell
Feb 06, 2025
1033
-
Customer service trends as we know them are dead
Declan Ivory
Jan 28, 2025
1285
-
Designing for clarity: How we restructured Intercom’s Inform…
Pranava Tandra
Jan 24, 2025
1983
-
Transform fintech customer service with Fin
Aditi Mediratta
Jan 20, 2025
1395
-
Intercom’s 2024 in review
Summer White
Dec 18, 2024
1820
-
The first 90 days with AI: A 4-step guide to get you started
Bobby Stapleton
Dec 18, 2024
2800
-
The AI agent buyer’s guide: How to make the right choice for…
Summer White
Dec 02, 2024
4666
-
The AI agent buyer’s guide: How to make the right choice for…
Summer White
Dec 02, 2024
4666
-
How transparency can help your customers get more out of AI …
Ruth O'Brien
Nov 22, 2024
830
-
Response Time: Vol. 39
Kate Sugrue
Nov 18, 2024
609
-
Intercom vs Zendesk: Two AI agents put to the test
Sagar Joglekar
Nov 14, 2024
1559
-
Announcing our latest guide: ‘The New Economics of Customer …
Declan Ivory
Nov 13, 2024
565
-
Braving busy holidays: Reduce customer service stress with a…
Leanne Harte
Nov 06, 2024
1780
-
Response Time: Vol. 38
Kate Sugrue
Nov 04, 2024
545
-
Response Time: Vol. 37
Kate Sugrue
Oct 21, 2024
908
-
Fin over email: How we built a multichannel AI agent
Julia Godinho
Oct 17, 2024
1657
-
Evolving Intercom’s database infrastructure
Ryan Sherlock
Oct 14, 2024
3283
12
Fin 2: The first AI agent that delivers human-quality servic…
Kyle Rocco
Oct 10, 2024
1199
-
Pioneer 2024: Intercom’s first ever AI customer service summ…
Davin O'Dwyer
Oct 10, 2024
1802
-
Fin 2: Powered by Anthropic’s Claude LLM
Des Traynor
Oct 10, 2024
587
-
Response Time: Vol. 36
Kate Sugrue
Sep 30, 2024
430
-
Four key steps for training your customer support team for A…
Ruth O'Brien
Sep 25, 2024
812
-
Response Time: Vol. 35
Kate Sugrue
Sep 16, 2024
682
-
Announcing Pioneer, Intercom’s first ever AI customer servic…
Megan Moon
Sep 04, 2024
626
-
Response Time: Vol. 34
Kate Sugrue
Sep 02, 2024
716
-
Response Time: Vol. 33
Kate Sugrue
Aug 19, 2024
544
-
Response Time: Vol. 32
Kate Sugrue
Aug 02, 2024
816
-
Response Time: Vol. 31
Kate Sugrue
Jul 22, 2024
765
-
Why ‘good’ CX isn’t good enough anymore
Ruth O'Brien, Bobby Stapleton
Jul 10, 2024
692
-
Response Time: Vol. 30
Kate Sugrue
Jul 09, 2024
910
-
Response Time: Vol. 29
Kate Sugrue
Jun 24, 2024
886
-
You control your customer experience, not AI
Ruth O'Brien, Bobby Stapleton
Jun 13, 2024
513
-
Response Time: Vol. 28
Kate Sugrue
Jun 10, 2024
489
-
Takeaways from Support Driven Expo 2024: Embrace change and …
Laura Jolly
Jun 05, 2024
934
-
How AI is unlocking more meaningful work for customer servic…
Ruth O'Brien, Bobby Stapleton
May 31, 2024
535
-
«
‹
1
2
›
»