Company Data Deep Dive

Intercom  blog content

15 blog posts published by month since the start of 2025. Start from a different year:

Blog URL
www.intercom.com/blog
Posts year-to-date
15 (26 posts by this month last year.)
Average posts per month since 2025
1.3

Post details (2025 to today)

Title Author Date Word count HN points
Designing for clarity: How we restructured Intercom’s Information Architecture Pranava Tandra Jan 24, 2025 1983 -
Customer service trends as we know them are dead Declan Ivory Jan 28, 2025 1285 -
Transform fintech customer service with Fin Aditi Mediratta Jan 20, 2025 1395 -
From support to sales: Turn eCommerce conversations into customers with Fin Kelly Farrell Feb 06, 2025 1033 -
Build vs buy: The high bar for building your own AI agent Darragh Curran Feb 13, 2025 1301 -
Response Time: Vol. 40 Kate Sugrue Feb 17, 2025 546 -
Trust issues: How to help customers believe your AI agent Ruth O'Brien Feb 18, 2025 968 -
Transform gaming support: Give every player VIP-level service with Fin Gus Aldaya Feb 27, 2025 1483 -
Response Time: Vol. 41 Kate Sugrue Mar 03, 2025 896 -
Evolving Intercom’s database infrastructure: Lessons and progress Ryan Sherlock, Miles McGuire Mar 11, 2025 1211 3
Response Time: Vol. 42 Kate Sugrue Mar 17, 2025 533 -
Built For You Spring ‘25: The future of customer service is calling Francesca Conde Mar 19, 2025 943 -
Gaming support economics: A guide to maximizing ROI in the AI agent era Summer White Apr 03, 2025 3302 -
Response Time: Vol. 43 Kate Sugrue Apr 07, 2025 367 -
Train Fin to behave like your best agents Zoe Sinnott Apr 09, 2025 1179 -