Company
Date Published
Oct. 28, 2021
Author
Rachel Sunderland
Word count
737
Language
English
Hacker News points
None

Summary

There has been a recent phenomenon where marketing managers are adopting the "Community Manager" title to mean Social Media Manager, which is misleading as Community Managers in Developer Relations do much more than that. At Vonage, our team of Community Managers work behind the scenes to ensure smooth operations for developer advocates and connect with the community through events, sponsorships, and online initiatives. We support developers by sponsoring events, providing travel and accommodation assistance, and delivering commitments made to sponsorship contracts. Our team also hosts talks, workshops, and hackathons, where Developer Advocates share their expertise on Communications APIs. Additionally, we focus on social impact initiatives, such as environmentalism and diversity and inclusion, through partnerships with non-profits and underrepresented groups in technology. Community Managers also manage our online community by moderating social media accounts and building content, with plans to introduce a Community Hub in the future.