Temporal, an application development tool, faced challenges in its documentation process due to its unique approach and inherited information from its predecessor. The team decided to focus on creating a great new user experience by developing effective SDK tutorials. They used Snipsync, a tool that synchronizes code with documentation, and created template repositories for sample applications. The money transfer scenario was chosen as the main tutorial to demonstrate Temporal's benefits. The team plans to continue improving their documentation and engaging with the community for feedback.