SAP systems are typically managed independently due to their strategic importance and complexity, but existing monitoring tools have presented challenges such as slow resolution to system or process issues, which can be attributed to manual processes, multiple logins, data silos, and continuous changes. To address these challenges, SAP customers are evolving from traditional monitoring to intelligent observability, which integrates large volumes of data with artificial intelligence for additional insights. This approach enables proactive mitigation of system disruptions, visual assessment of system-wide health at a glance, and faster troubleshooting through end-to-end observability. New Relic's all-in-one observability platform is designed to help SAP customers excel by providing out-of-the-box dashboards and correlating infrastructure health, application performance, and digital customer experience in a single location.