Neo4j is being used by TruSTAR, a cybersecurity company, to enhance their incident response system. The company's data model consists of highly interconnected pieces of data that are best represented in a graph database. Neo4j was chosen due to its ease of setup and community presence, which were crucial factors for the small startup. While there haven't been any major "ah-ha" moments, the transition to a graph database has been largely frictionless, with TruSTAR's users benefiting from enhanced data visualization and spatial awareness. The company is now live in production, offering a solution to shorten cybersecurity incident response times.