Mux Data has introduced new features for its Real-Time Dashboard to improve incident response efficiency. These include the ability to pause and focus on specific time intervals during an incident, a Negative Impact score to help identify underlying issues, access to 24 hours of data instead of just 30 minutes, and a Current Concurrent Viewers (CCV) secondary chart for understanding viewer impact. The dashboard also allows users to share views with other stakeholders and resolve the issue by monitoring metrics in real-time. Lastly, Mux Data encourages users to improve resiliency through long-term analysis and retrospectives using historical metrics.