I'm a Product Engineer at incident.io, where I've had an amazing experience as an intern despite only being there for almost two months. I was nervous but excited to start, and my first feature was shipping the clickable logo on the dashboard, which felt rewarding as it impacted our users. This led to a cycle of delivering features and interacting with customers, who expressed delight and gratitude for the changes. Direct interaction with customers is crucial for engineers to understand their needs and create value-driven products, motivating us to maintain high standards and swift responses. As an intern, I've been trusted to own features and communicate directly with customers, making me feel proud about my contributions and valued as a part of the team.