Outgrowing your in-house experiences? Here’s how to tell.

Many companies start by building their in-app experiences in-house, but as they scale and evolve, this approach may become outdated and mismatched. Key signs that it's time to switch to a DAP (Digital Adoption Platform) include lack of enthusiasm from the engineering team, difficulty managing customization requests, reliance on spreadsheets for "self-serve" options, escalating costs, and negative impacts on team morale. Modern DAPs address these concerns by providing guardrails that balance control and flexibility, enabling teams to create in-app experiences independently while ensuring they align with the product's integrity.