The COVID-19 pandemic has led to a significant shift towards remote work globally. Businesses are looking for ways to prepare for the potential impacts and mitigate risks associated with this sudden change. Three key strategies have emerged to build business continuity into communications stacks: 1) building redundancy and resiliency, 2) preparing with cloud-based unified communications and collaboration tools, and 3) ensuring accurate E911 location management for remote employees. These best practices can help ensure effective communication within teams during this evolving situation.