The text discusses a comparison of call quality between two video conferencing platforms, 100ms and Provider Z. An independent lab conducted tests under various network conditions to evaluate the performance of both platforms. Results show that while video quality is comparable, 100ms outperforms Provider Z in terms of audio quality, frames per second, and overall latency. In poor network conditions, 100ms experiences less freezing and lower audio delay compared to Provider Z. The study concludes that 100ms provides a more reliable live video platform even when the network is unreliable.