Company Data Deep Dive
Intercom
Hacker News data
128 Hacker News submissions by month with at least
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1
25
50
100
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500
points since the start of
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2025
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Posts published
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128 submissions with 1 points or greater
Showing 1 to 128 of 128 entries
Search:
HN Points
HN Title (Links to original post)
Submitted Date
528
People leave managers, not companies
2018-01-24
378
Browsers, not apps, are the future of mobile
2016-11-03
246
The Orange Juice Test (1985)
2018-08-09
210
The “Run Less Software” philosophy
2018-03-26
165
Great product managers don’t spend their time on solutions
2018-05-26
114
Switching from Sketch to Figma
2020-03-25
83
Product Strategy in the Age of AI
2023-10-05
66
What we can learn from Google Plus (2014)
2021-08-13
58
Atlassian built a $20B dollar company with no sales team
2019-03-21
54
There are no small changes (2011)
2017-04-16
35
Shipping is your company’s heartbeat (2013)
2017-09-23
34
Setting targets for a new feature
2016-11-30
23
We fixed our on call process to avoid engineer burnout
2019-10-20
18
LLM powered Chat is the new UI
2023-08-10
17
Intercom IPs blacklisted by Spamhaus
2018-06-18
12
Evolving Intercom's Database Infrastructure
2024-10-14
11
How Intercom got our first customers
2017-12-12
11
The Evolution of Ember.js at Intercom
2020-03-09
10
How Intercom built their interview process to be personal and transparent
2018-03-29
9
Making the transition from consultant to product engineer
2018-06-03
9
Product Judgment: How some people can repeatedly create product success
2020-06-10
9
How to Steal Like a Designer
2021-02-17
7
Dribbble CEO Zack Onisko on building a business around community
2018-04-12
6
Putting $125M to work for you, our customers
2018-03-27
6
Engineering a Culture of Psychological Safety
2020-04-06
5
Intercom publishes growth and revenue metrics
2017-02-22
5
Build Boring Software
2020-07-21
5
Intercom’s New AI Features
2023-01-31
5
How Intercom applies ML in product development
2020-10-13
4
Intercom Educate
2016-12-06
4
Vanity metrics, the future, and 100,000 thank yous
2017-02-23
4
Engineering a culture of psychological safety
2017-10-31
4
Ingredients to build a product first company
2017-12-16
4
Quality is fractal
2018-12-13
4
Intercom Launched a New Website
2024-04-11
4
Why ‘mobile first’ may already be outdated
2017-04-27
3
Evolving Intercom's database infrastructure: Lessons and progress
2025-03-18
3
Your product is already obsolete
2016-11-08
3
Why SMS isn't going anywhere
2017-01-24
3
The minimum viable product design portfolio
2017-08-29
3
Intercom – Future of business messaging
2018-04-16
3
How marketing helped Segment go from 6 months runway to a $1.5B valuation
2019-04-12
3
Intercom on Product: Keeping the momentum going as you scale
2021-08-22
3
Blind co-founder Kyum Kim on the hidden power of anonymity
2022-07-05
3
Reducing the Intercom Messenger bundle size by 65%
2019-07-19
2
Sparkling specificity – prompting will die, but specificity won't
2025-03-06
2
Intercom on Onboarding
2016-09-13
2
Engineering principles: make it reversible
2016-09-16
2
Intercom launches a new developer program
2016-11-15
2
Your product is already obsolete – parts 1, 2 and 3
2016-11-22
2
Educate – Give customers a way to help themselves
2016-12-06
2
High Imact 1:1 Meetings
2017-01-31
2
Why voice will be the dominant chatbot interface
2017-02-07
2
What voice UI is good for (and what it isn’t)
2017-03-22
2
Growth Hacking is bullshit
2017-03-23
2
The full stack design system
2017-04-04
2
How we convinced everyone to care about technical performance
2017-05-09
2
Great PMs don’t spend their time on solutions
2017-05-15
2
Shipping code isn’t just for engineers. It’s for designers too
2017-07-31
2
The cult of conversational design
2017-10-11
2
The hidden cost of design complexity
2017-11-15
2
The pains of growing a platform
2017-11-20
2
The pains of growing a platform
2017-12-30
2
Intercom on Marketing
2018-01-09
2
Product strategy means saying no
2018-05-02
2
Use exploratory research to keep innovative teams going
2018-05-27
2
Engineering more leaders
2018-07-20
2
Video Bots: The future of sales automation
2018-08-31
2
Making things people want
2019-02-09
2
Why CMOs Fail
2019-03-28
2
How to build a billion dollar sales team like Stripe
2019-04-04
2
The key to having impact as an engineer? Empathy
2019-05-21
2
The Dribbblisation of Design
2019-07-24
2
How much of the average mobile app design is text? 36%
2020-01-22
2
New Features to Supercharge Your Customer Support
2020-08-12
2
10 technical strategies to avoid when scaling your startup (and 5 to embrace)
2021-01-16
2
Calm’s Will Larson on how to build a technical leadership career
2021-05-01
2
How our infrastructure scales alongside our customers
2022-05-26
2
Difference between good and great engineers
2023-02-24
2
Intercom Dropping Twitter Integration
2023-04-13
2
Behavioral economics expert on unlocking the science of consumer behavior
2023-05-04
2
Intercom Copilot: copilot for customer support
2024-04-10
2
Companies with ultra growth socializing their blueprint like Intercom?
2021-05-19
2
Intercom launches AI chat bot powered by GPT-4
2023-03-15
2
Intercom Incident Report for 2017-01-19 outage
2017-01-20
1
Time for sales to call a truce with customers
2016-11-14
1
Building a startup within a startup
2016-12-05
1
Launch mode vs. iterate mode
2017-01-04
1
The Intercom Messaging Starter Kit
2017-02-14
1
An engineer’s take on dominant design
2017-02-20
1
Intercom for Early Stage
2017-02-27
1
What to do when nobody is using your feature
2017-03-24
1
Intercom on Starting Up
2017-04-19
1
It’s time for designers to get comfortable with being uncomfortable
2017-04-27
1
Speakeasy – build better better mock servers for mobile
2017-05-03
1
Engineering with empathy
2017-05-16
1
On maintaining simplicity at scale
2017-07-21
1
The power of payback periods in online advertising
2017-09-19
1
Intercom on the product implications of AI and machine learning
2017-12-07
1
Making some wiggle room for engineering innovations
2018-01-09
1
Solving Fifty Shades of Blue, or how we built our design system
2018-01-11
1
C.A.R.E. – a simple framework for user onboarding
2018-02-23
1
Rapid response: how we fixed our on call process to avoid engineer burnout
2018-05-21
1
The Growth Handbook by Intercom
2018-06-27
1
RICE: Simple prioritization for product managers
2018-09-20
1
We killed the blog. We hope you like it
2018-10-02
1
Intercom's guide to live chat for businesses
2018-11-06
1
Move fast and optimize for the long term
2018-11-15
1
We fixed our on call process to avoid engineer burnout
2019-02-16
1
Intercom launched a new feature today today: Account Based Marketing
2019-03-27
1
Intercom Adds Product Tours
2019-04-23
1
Intercom on Product [audio]
2019-04-30
1
We used DynamoDB Streams to visualize changes in frequently updated objects
2019-05-21
1
How we manage critical incidents at Intercom
2019-07-16
1
Software Delivery in Challenging Times
2020-04-09
1
Should Engineering Managers Write Code?
2020-05-26
1
One for the Roadmap (Des Traynor and Paul Adams, Intercom) [audio]
2020-10-05
1
Redesigning our job levels for designers
2021-07-13
1
Product strategy means saying no (2013)
2021-08-15
1
Shipping fast and safe: Building a culture of iterative delivery
2021-08-29
1
Infrastructure at speed: 5 lessons learned from building Intercom in Europe
2022-02-21
1
Follow fundamentals to leave room for innovation
2022-05-09
1
Product engineers can make an impact outside the code editor
2022-07-25
1
Prioritising Features: Who'll Use It and How Often? (2012)
2022-10-20
1
Shipping is your company's heartbeat (2013)
2023-10-18
1
Understanding AI: How we taught computers natural language
2023-11-30
1
What we look for when we hire designers at Intercom
2020-03-03
1
Run Less Software
2023-09-12