If You Can Point and Click Then You Can Make a Conversational AI

Vonage AI Studio is a No Code / Low Code conversation AI platform that helps businesses handle complex customer interactions through voice and text, allowing them to address customer demand without hiring a development team. It provides a user-friendly interface where users can drag and drop modules to build a conversational Virtual Agent that customers can use. The platform starts with a friendly user interface where you can create an agent for a specific event or scenario. Users can select the SMS agent type, fill in details such as region, agent name, API key, language, and time zone. They then connect nodes on the canvas to create a conversational flow that guides the Virtual Agent's actions. The platform offers features like parameter creation, classification, intent selection, and end conversation action, allowing users to customize their Virtual Agent. Users can test their Virtual Agent by pressing the Tester button and interact with it through SMS messaging or other means. Once published, the agent can be tested live on a cellphone, providing an immersive experience for customers. The platform offers resources like tutorials, documentation, and community support to help developers understand its benefits and create effective Virtual Agents.