/plushcap/analysis/twilio/call-center-acd-vs-ivr

ACD vs IVR: What's the Difference Between Call Center ACD & IVR?

What's this blog post about?

Company
Twilio

Date published
June 10, 2021

Author(s)
Jesse Sumrak

Word count
829

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.