Survey finds that fintech has been a lifeline during COVID-19; consumers say it's the "new normal"
A recent survey by Plaid and The Harris Poll found that fintech played a crucial role during the COVID-19 pandemic, with 56% of Americans saying they could not have managed their finances without digital apps, products, and services. Fintech adoption increased significantly, with 59% using more fintech apps than before the pandemic. The survey also revealed that fintech saved time for 57% of users, money for 42%, and reduced stress or fear of managing money for 37%. Furthermore, 73% view fintech as the "new normal," with 80% saying they can now manage their money entirely without a bank branch. This highlights the growing importance of digital financial services in today's society.
Company
Plaid
Date published
Sept. 15, 2020
Author(s)
John C. Pitts
Word count
442
Hacker News points
None found.
Language
English