How Our New Mux Data Scoring Works

The text discusses the challenges in evaluating viewer experience for online videos and how Mux Data has improved its scoring methodology. It explains that decision-makers often face uncertainty when dealing with multiple outcomes and competing goals, and having clear data can help make smart decisions. The new scoring update for Mux Data involves mapping utility curves for different attributes, optimizing parameters of these utility curves, formulating trade-off equations to combine secondary goals into a single overall score, and evaluating the new overall score on key metrics. The improved methodology allows better understanding of the relationship between QoS metrics and end-user experience, and can be fine-tuned using machine learning for specific customers.