A peek behind the curtains: how Mux produced and streamed its TMI customer conference

Mux recently held its first customer conference, TMI, which was initially planned as an in-person event but pivoted to online due to the COVID pandemic. The company worked with Magnify Communications and a local A/V vendor to produce the event at The Pearl venue in San Francisco. They used vMix for video mixing and streaming, Mux's streaming infrastructure, and Mux Player for video playback. Additionally, they provided live captions and an American Sign Language (ASL) interpreted stream using their new Mux Real-Time Video and Web Inputs products. The event was a success with only minor technical issues. Key lessons learned include the importance of proper studio setup, having great partners, and conducting full rehearsals before the event.