Building better software with the scientific method

The text discusses the application of the scientific method in software development and problem-solving. It emphasizes that success is not determined by what we know, but how we think about problems. The author suggests using the scientific method's steps - isolating a process, forming a hypothesis, creating an experiment, producing repeatable results, and sharing knowledge with others - to approach software issues. They provide a semi-fictional example of applying these steps at LaunchDarkly. Additionally, they caution about biases that can influence the framing of hypotheses or experiments.