The Impact of Feature Management on Software Engineering and Business Performance

A recent survey of 500 DevOps and IT professionals by LaunchDarkly revealed that customers using their feature management platform experienced significant benefits compared to non-customers. Key findings include: 1. Deployment frequency: LaunchDarkly customers deployed code 84% more frequently than non-customers, indicating a higher developer innovation velocity. 2. Software reliability and customer satisfaction: Customers had superior mean time to recover (MTTR) from incidents, fewer reliability issues overall, and less negative user feedback related to unreliable software. 3. Release overhead: LaunchDarkly customers required far less overhead than non-customers to execute software releases, particularly when it came to labor costs. They spent significantly less time on non-innovative work such as testing code in pre-production environments and fixing bugs. These results demonstrate the benefits of using LaunchDarkly's feature management and experimentation platform, including high developer innovation velocity, faster incident recovery times, greater software reliability, higher customer satisfaction, and low overhead when releasing and managing software.