UX for Agents, Part 1: Chat

The article discusses the User Experience (UX) for agents, specifically focusing on chat as a dominant UX paradigm. It highlights two types of chat interactions: streaming and non-streaming. Streaming chat allows users to see intermediate actions taken by LLMs and provides direct access to the underlying LLM. Non-streaming chat delivers responses in completed batches, which can be more opaque but also requires less micro-management from the user. The article suggests that as trust in AI systems grows, non-streaming chat may become more prevalent due to its integration with existing workflows and expectations of response times. However, it acknowledges that there are likely other emerging UX paradigms beyond chat.