Testing Transformed: QA’s New Role in Digital Transformation – Part 1

Quality Assurance (QA) is evolving in the digital transformation era, shifting from a perceived bottleneck to a strategic enabler. As businesses undergo digital transformation, QA becomes both responsive and driving force, shaping how software is conceived, developed, and delivered. Expectations for QA professionals are changing, with automation, adaptability, proactive insights, data-driven decision making, and continuous testing in DevOps environments becoming the norm. The structure of QA teams is also transforming, moving towards cross-functional teams and T-shaped skills. In this new role, QA professionals prevent bugs rather than just finding them, shaping quality across the entire organization.