Trust shouldn’t start at zero

The text discusses the concept of trust in a professional setting, particularly when new members join a team. It emphasizes that trust should not start at zero and suggests giving people your trust as an individual act rather than something to be earned. The author proposes setting trust levels around 5 on a scale from -10 (active distrust) to +10 (total trust), allowing room for growth while providing enough support for new members to make mistakes and learn from them. This approach is especially important in fast-growing startups where taking risks can lead to significant upsides.