/plushcap/analysis/incident-io/incident-io-a-new-era-for-catalog

A new era for Catalog

What's this blog post about?

Last year, incident response tool Catalog was released to help organizations contextualize problems within their organization. The aim was to improve incident response by answering critical questions such as which team owns a service behind the checkout page or who needs to be involved if the primary database fails. Over the past year, Catalog has been improved to become "the contextual engine to drive automation across your entire organization." New features include integrating data from any source system, building quickly with AI, not adding complexity as another source of truth, and no vendor lock-in. These improvements have expanded the list of things that customers can do with Catalog, such as automatically populating incident metadata, attribute and route alerts, simplifying declaring incidents, bringing business context to incidents, exploring insights by team, getting the right people in the room, and more.

Company
Incident.io

Date published
Aug. 28, 2024

Author(s)
Charlie Kingston

Word count
1890

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.