New Connector: Twilio

Fivetran introduces a new connector for Twilio, a cloud communications and customer engagement platform that enables companies to manage messaging across SMS, voice, and email channels. The Twilio connector provides insights into message channel management with metrics such as call length, account origin, usage statistics, agent response times, and peak communication times. Fivetran allows users to combine Twilio data with other product and support tools like Github, Jira, and Zendesk for a comprehensive view of customer interactions across various channels. The setup process is straightforward and requires no coding.