Tips on Choosing a Sales and Support Enablement Development Path
The article discusses sales and support enablement development paths, focusing on speech recognition technology that enables situational training, analysis, and coaching for sales and support teams. It outlines three main use cases - onboarding, coaching, and real-time assistance - and provides a high-level process flow of the various processes involved in these software solutions. The article also offers tips for choosing a development path, emphasizing the need to identify and prioritize key needs, fix issues with appropriate resources, measure success, and create win-win situations with solution providers.
Company
Deepgram
Date published
Nov. 1, 2021
Author(s)
Keith Lam
Word count
1242
Hacker News points
None found.
Language
English