More trust yields better outcomes
Bandwidth, a communications provider, emphasizes the importance of trust in their business relationships with customers. They argue that consolidating communication services with one trusted provider can lead to lower risk, less complexity, and a more consistent product offering for end-users. The company's approach to building trust involves listening to customer needs, caring about their success, and committing to taking action on their behalf. By entrusting Bandwidth with their entire communications business, customers are empowered to focus on their core operations, automate processes, reduce facilities-based costs, maximize call quality, and minimize operating expenses.
Company
Bandwidth
Date published
May 20, 2020
Author(s)
Ryan Henley
Word count
998
Hacker News points
None found.
Language
English