Frequently Asked Questions: Microsoft Teams Direct Routing & E911

This text provides a comprehensive overview of Microsoft Teams Direct Routing and E911, addressing frequently asked questions. It explains the difference between Microsoft Calling Plans and Direct Routing, outlining that while both allow connection to PSTN, Direct Routing may be more suitable for larger organizations or those seeking additional control over migration. The text also covers setup requirements for Direct Routing, including a Microsoft Teams License with Phone System, a Microsoft Certified SBC, a SIP Provider, and an E911 Provider. Bandwidth is highlighted as the only provider offering a market-ready, comprehensive SIP + Dynamic E911 solution directly from a carrier network. The text further delves into dynamic E911 service, explaining how it works with Direct Routing and its capabilities in supporting Microsoft Teams customers. It also discusses international calling, pricing for the Direct Routing and E911 solution, reasons to choose Bandwidth as a provider, and migration best practices.