AI-powered recommendations in the back office

The article discusses the use of AI-powered recommendations in various domains, including ecommerce, media services, and back office systems. It highlights how companies like Amazon, Netflix, and Spotify leverage frequent actions to provide product and content recommendations. The author suggests that frequency analysis can also be applied to back-office systems such as Salesforce, ERPs, CMSs, and more, leading to more efficient knowledge management and workplace tasks. By integrating AI-powered recommendations into these systems, businesses can improve their organizational knowledge, intranet searching, and inventory management. The author emphasizes the potential benefits of using a general-purpose recommendations API in various domains with some curiosity and grit from developers.