James Luan, VP of Engineering at Zilliz, discusses the company's commitment to innovation and community collaboration through open-source projects like Milvus. The four essential freedoms of open source, as emphasized by Richard Stallman, guide their approach to feature deployment from Milvus to Zilliz Cloud. They follow three fundamental principles: iteration with precision, testing the waters, and quality over speed. Despite occasional delays in feature deployment, they prioritize maintaining a robust and reliable platform while encouraging community feedback for continuous improvement.