As a growing company like Test Prep Insight, accounting software was initially simple to manage due to limited customers and recurring expenses. However, as the business expanded, complex accounting issues arose, requiring more time and expertise to update financials. The CEO realized that their time would be better spent elsewhere, not on manual accounting tasks. They identified two main challenges with accounting software: it's a significant time suck, and users are often not bookkeepers themselves, leading to inefficiencies when dealing with complex transactions. To address these issues, the company outsourced its accounting software tasks to a bookkeeper, who has the necessary expertise to get the most out of the software. This decision saved time, reduced frustration, and provided access to expert insights on financial reports. While outsourcing comes at a cost, the benefits can be significant for growing small businesses.