The choice between Webex and Zoom ultimately depends on individual preferences, meeting capacity needs, and budget constraints. Both platforms offer robust free plans, comparable features, and seamless integrations with other tools. However, Webex excels in security, has a more polished user experience, and offers better whiteboard functionality at its lower pricing tier. Zoom, on the other hand, is easier to integrate into existing workspaces and has more affordable phone service options. Both platforms have similar AI features and are pushing towards becoming all-in-one workspace models. Users should consider their specific needs and test both free versions before making a decision.