To take your virtual phone system to the next level, consider automating repetitive tasks using workflow automation software like Zapier, which connects your VoIP platform with other critical business apps such as CRM software and customer support management tools. This allows for features like quickly responding to new leads, managing support requests, staying up-to-date on everything, and creating or updating contacts. By minimizing manual tasks, you can focus on meaningful conversations with customers and improve overall business growth.