Sending email is hard, but with the right services, it can be made easier for both developers and non-technical users. Transactional email services like Mandrill, Sendgrid, and Mailgun have been successful in targeting developers, but Zapier has shown that sending automated emails should be accessible to everyone, regardless of technical expertise. With the rise of automation tools, many services can now be built without writing code, making it easier for non-technical users to send high-value emails. However, with great power comes great responsibility, and email must be used in a way that respects recipients' wishes and avoids annoyance or reputation damage.