Zapier is a tool that helps accommodate different workflows and app preferences to facilitate collaboration among team members. It offers pre-made workflows called Zaps, which can be customized to address common collaboration problems. Zapier accounts are free to get started, and the platform allows for asynchronous brainstorming by automatically saving ideas in an online whiteboard tool. Additionally, it enables task delegation, progress communication, and automation of tasks such as sending notifications or creating new cards in project management apps. By leveraging these features, teams can streamline their workflow, reduce miscommunication, and focus on completing projects efficiently.