Automated software is transforming small and medium-sized businesses by supporting humans and increasing productivity. Despite concerns about job loss due to automation, the technology has actually enabled workers to be more efficient, freeing them up to focus on creative tasks and providing better customer service. By automating repetitive tasks such as data entry and lead management, SMBs can move faster, close leads quickly, reduce errors, and compete with larger companies. The benefits of automation also extend to knowledge workers, improving their productivity, accuracy, and work-life balance. With 92% of knowledge workers agreeing that automation has improved their lives in the workplace, it's clear that automation is no longer just a tool for businesses, but also a key factor in employee happiness and well-being.