Smart Charge America is an Austin, Texas-based company that sells, installs, and services electric car chargers, aiming to expand to 50 major U.S. cities by 2025. To keep up with the rapidly evolving industry and scale nationwide, David Laderberg, the Vice President of Smart Charge America, relied on automation using Zapier. He transformed the company's workflows by creating automated quote forms that saved time-intensive manual processes, collecting and organizing customer info in Copper, assigning it to local sales reps, calculating distances, and storing information in a customer folder. The automated quote workflow saves five minutes per quote, which adds up to an additional 15 estimates per employee per day. Additionally, David created Zaps to automate scheduling appointments, send reminders, build customer relationships, and ensure compliance with vendors. By leveraging Zapier's automation capabilities, Smart Charge America is able to support its growth while making a positive impact on the climate change issue.