Company
Date Published
Author
Dorna Moini, Gavel
Word count
1488
Language
English
Hacker News points
None

Summary

When starting a software company, the author was surprised by the emphasis on "recurring revenue" in Silicon Valley, which was unfamiliar to their law firm. Traditional industries continue to prioritize product packaging over pricing and presentation strategies, leading to missed opportunities for growth. The author's own experience with switching from a single consumer-facing product to a platform that allows legal aid organizations and law firms to build their own web applications highlights the importance of iterating on pricing and target audience quickly. Bundling products and services together can be a new framework for businesses to optimize growth, but it requires understanding the marginal churn contribution of each product within the bundle. Distinguishing between "superfans" who readily pay retail for a product and "casual fans" who may not, can help expand the consumer base beyond existing superfans, and bundling products together can create new opportunities for growth through creative possibilities and partnerships.