BarkBox, a dog treats, toys, and gifts subscription box service, has implemented various automation tools, including Zapier, to streamline its operations and improve efficiency. Miranda Short, Quality Assurance Lead at BarkBox, utilized Zapier to automate workflows and reminders for tasks such as donation requests, customer journey mapping, process improvement, bug reporting, and escalation. She set up Zaps that send Google Form responses directly to Zendesk tickets, creating a more efficient approval process for donations. Additionally, she used Zapier to create daily reminders with Google Calendar and Slack notifications, ensuring the team's work schedule runs smoothly, including on- and off-leash periods for employees' dogs in the office. Miranda also created Zaps that send emails from Google Calendar event start times, helping employees remember training sessions when working remotely. Her implementation of Zapier has significantly reduced wait times and increased productivity, allowing her to focus on more strategic tasks.