"Don't worry, just drop the ball." This counterintuitive advice from Scott Hanselman is one of a dozen-plus productivity practices preached by him, a program manager at Microsoft and avid blogger and speaker. Hanselman balances his day job with blogging, podcasting, Twitter engagement, conference speaking, co-authoring over half a dozen books, and raising a family. He shares how he does it, emphasizing the importance of understanding effectiveness versus efficiency, defining work, and applying practices like the "Four Ds" (Do It, Drop It, Delegate It, Defer It). Hanselman also offers tips on inbox management, conserving keystrokes, triaging the inbox of life, getting rid of psychic weight, reserving Fridays for reflection, trying the Pomodoro Technique, realizing being busy is a form of laziness, facing the fact that multitasking is a myth, and cleaning out mental clutter.