When a company like Hydro Empire, which has a strong focus on customer education and community building, wanted to streamline their online business operations, they turned to app automation tool Zapier to automate certain tasks. With Zapier, Hydro Empire was able to combat credit card fraud by setting up notifications that alert the team about suspicious charges, allowing them to take swift action. Additionally, Zapier helped automate printing processes, such as shipping labels and purchase order confirmations, which reduced manual work and increased efficiency. By integrating with other tools like Slack, Hydro Empire was also able to keep their team informed of new sales and orders, enabling them to interact more effectively with customers. Overall, Zapier played a crucial role in helping Hydro Empire automate their workflows and focus on what matters most - customer success.