Pipedrive is a user-friendly CRM that offers customizable visual sales pipelines, customer and lead management features, team collaboration tools, task automation, and more, but it has premium add-on features that can be costly. Salesmate, on the other hand, is a solid sales-focused CRM that offers many features at a lower price point, with some limitations in its user interface and reporting capabilities compared to Pipedrive's polished and flexible drag-and-drop dashboard. Both platforms offer visual drag-and-drop sales pipelines, customer journey management, workflow automations, team inbox and text messaging features, and more, but Salesmate has a more budget-friendly approach, while Pipedrive excels in terms of aesthetics and user-friendliness. Additionally, Pipedrive is the only option with AI features at present, offering an AI assistant that provides insights and notifications to improve success and profitability.