Zapier, a company that specializes in automation tools, has implemented an onboarding process for its employees that includes a comprehensive program with asynchronous learning, live sessions, and automation through the use of webhooks and Zaps. Ashley Priebe Brown, the onboarding program manager, created custom Zaps to automate manual tasks such as managing calendar events, launching new hires into the onboarding process, and pairing them with experienced employees. By using these automated processes, Ashley was able to save a significant amount of time and focus on improving the human side of the onboarding experience, ultimately unlocking her full potential as an employee. The implementation of automation has had a positive impact on the company's ability to scale its onboarding process while maintaining a high level of quality and efficiency.