You're working with freelance writers for a job at Zapier, and you want to know how to manage them effectively. To start, source smartly by recruiting experienced writers through recommendations or LinkedIn searches, and require them to do a writing test before bringing them on board. Agree on rates early and have a standard rate for each type of project. Prioritize content knowledge over writing chops, as having an excellent editor is essential for a successful freelancing program. Create templates for onboarding, including the process, examples of content, brand voice guide, contract, invoicing instructions, and any additional information needed from them. Be nice, prompt, and human in your communication with writers, responding to emails promptly and thoroughly. Finally, automate some processes using no-code automation tools like Zapier to streamline workflows and focus on building relationships with freelancers and editing their work.