The Georgia Innocence Project uses automation to help staff and volunteers focus on their core mission of helping people wrongfully convicted of crimes, by streamlining processes such as collecting information from many places, sending emails, printing envelopes, creating case files, and tracking phone calls. The team uses tools like Zapier, Google Forms, Google Drive, Clio, and Webhooks to automate tasks, reducing manual work and increasing efficiency. By implementing reliable systems, clear processes, and consistent information, the Georgia Innocence Project is able to manage complex cases and appeals, while also saving time and resources. Automation has become a foundation for focused work, allowing staff to dedicate their time to supporting the team and developing policies that enable them to get work done effectively.