At Chatham Oaks Growth Solutions, a digital marketing agency, explaining complex automated systems to potential clients was challenging due to a lack of visual aids. The company's President and Owner, Matt Stephens, used graph paper to sketch out workflows but found it inefficient and scalable. This led him to discover Zapier Canvas, an AI-powered diagramming tool that allowed him to visualize, document, and streamline workflows with just a few clicks. With Canvas, Matt was able to demonstrate the value of automation to clients and upgrade his company's internal operations, resulting in a 35% increase in conversions and improved onboarding for new employees. The tool has been instrumental in bridging the understanding gap for clients unfamiliar with automation or SaaS apps, enabling Chatham Oaks to sign more clients and expand its business opportunities.