Company
Date Published
Author
Brady Dale
Word count
3768
Language
English
Hacker News points
None

Summary

Arthur Bodolec, a user experience designer and co-founder of news reader app feedly, argues that designers waste time building products without sufficient user feedback early on. He proposes an approach similar to Lean methodology, where collecting user insights as a product gets built can reduce wasted time. Bodolec suggests finding people to talk to through various channels like friends, social media, customer support, Craigslist, and creating screener forms to identify the right users. He recommends gathering 10-20 user stories to understand real-life scenarios and uses questions like "Why are they using your service?" and "What would they do if..." to gather specific feedback. Bodolec advocates for testing products with these approaches, emphasizing the importance of a welcoming environment, not pitching the product, and looking for Aha moments and confusion during live tests. He also recommends iterating on the product based on user feedback to improve it quickly.