SaveMySales, an eCommerce service founded by Tivan Amour, uses Zapier to automate text messages sent to undecided shoppers who abandon their carts. The platform analyzes abandoned orders and offers help through automated text messages that answer shopper questions in minutes, rather than waiting for days for an email response. To improve team collaboration, SaveMySales created a workflow on Zapier that connects daily growth metrics in Google Sheets to a dedicated Slack channel, bringing greater transparency to the entire team and creating more engagement among the team members.