In the modern era of customer communication, text messaging has become a preferred means of support and sales for businesses. Customers expect to be on their own terms, and 85% want to have text conversations with businesses. A platform like Textline provides fast and high-quality customer service while adding a personal touch. To streamline this process, Zapier's automated workflows can be used to create new contacts in Textline from Google Form submissions, saving time and hassle. With thousands of apps supported by Zapier, users can automate almost any task at work, focusing on what matters.