We ran into a problem at our company, TEFL Hero, where we had multiple tools for different tasks, leading to inefficiencies and difficulties in managing projects, customer interactions, and documentation. We consolidated these tools into one platform called ClickUp, which has greatly improved our organization, communication, and support processes. With ClickUp, we can manage all customer information, project tasks, and marketing efforts from a single place, reducing the need for email threads, shared inboxes, and manual data entry. The tool's flexibility and customization options have allowed us to set up templates for different tasks, such as content publishing and customer communication, making it easier to onboard new staff and support customers. While no solution is perfect, ClickUp has greatly improved our operations and empowered our staff to work more efficiently.