Zapier's Chatbots is now more integrated with its automation platform, allowing customers to collect and automate lead information from chatbot conversations, connect new knowledge sources, and incorporate Chatbots in workflows across all Zapier products. This integration enables businesses to engage with leads and customers, automate processes, and personalize conversations. With the new features, users can collect leads through chat, use Tables as a knowledge source, create chatbots from templates, and scale customer engagement across all Zapier products.